Free vs. Premium
User account and privileges management is only available in the “Premium“ version.
There are two types of users interacting with Tixys:
User accounts are created and managed at Administration area›Users›Companies.
A user’s capabilities define what tasks he is allowed to perform in an operator’s
Make sure to assign only those capabilities to a user account which the user needs to do his job.
The following roles are available:
|Administrator||Administrators are allowed to do anything in a shop, including the modification of other user accounts. Assign this role only to people you can ultimately trust!|
|Customer Support||view/create/edit |
|Accounting||view and export turnovers generated by |
|Agency bookings||book |
|Bus driver||view booked tickets for a given tour, create post-paid tickets – even after the booking deadline|
|Affiliate||can pass his user ID to the booking form; if a sale is generated, it is associated with his account|
Each user can change his own password on the password reset page, to be found at
https://shop.tixys.com/newpass. A temporary password is generated by the system and sent to the user. The user is asked to immediately change the password to a permanent one.
Although shop administrators can modify user passwords, it is strongly recommended to let each user select his own, confidential password. After creating the user’s account, tell the new user to go to the password reset page and retrieve a new password.
User accounts can be grouped by companies. Company
User and company channels
As described in chapter “Price Differentiation with Channels”
A channel can either be assigned directly to a user. Or you can assign a channel to the user’s company and set the user’s channel to (inherit).
Assigning channels makes only sense for agents and busdrivers, because only these roles are able to create bookings at different prices than customers.
Using one account in multiple shops
It is possible to grant one user access to several shops. However, this has to be done by the Tixys support.